You may not have thought about how email can be used as a system integration. We’ve developed systems that monitor inboxes and automate the processing of emails from one system to another.
We begin by understanding your business goals, system requirements, and how your team works. Your ideas are shaped into a clear structure and technical plan. A strong planning stage helps reduce delays and avoids changes later in development.
We design the system layout and start development based on the approved plan. Every module is built with clear flow and structured logic so the system works in a simple and organized way for daily use.
Our CRM and ERP development work is built to support business operations and improve how information flows across your company.
We don’t just “link” apps; we synchronize them. This includes:
API Management: Developing custom APIs or using existing ones to allow different software (like a CRM and an ERP) to “talk” to each other in real-time.
Third-Party Integration: Connecting your core systems with popular external tools like Slack, Shopify, Stripe, or Microsoft 365.
Two-Way Synchronization: Ensuring that if a customer’s address is updated in your mobile app, it is instantly updated in your billing and shipping software.
Workflow Automation: Removing manual “copy-paste” tasks. For example, automatically generating an invoice in your accounting software the moment a project is marked “Complete” in your PM tool.
With experts across four continents, we deliver global solutions to drive and scale your digital transformation.
We deliver outcomes, not just outputs, aligning product development with your business and customer goals.
Security is at our core. We meet stringent regulatory demands across industries like healthcare, finance, and more.
Point-to-Point (P2P) is a direct connection between two pieces of software. While simple for two apps, it becomes a “spaghetti mess” as you add more. Middleware (like an Enterprise Service Bus or iPaaS) acts as a central hub.
Why it matters: Middleware is easier to manage, more scalable, and prevents a “domino effect” where one system update breaks every other connection in your company.
Simple (Standard APIs): 2–4 weeks (e.g., connecting Shopify to Mailchimp).
Moderate (Custom Workflows): 2–4 months (e.g., syncing a custom CRM with a legacy ERP).
Complex (Enterprise Ecosystem): 6+ months (e.g., unifying global supply chain data across multiple platforms).
Security is the biggest risk in integration because data is “in transit.” We protect it using:
End-to-End Encryption: Using TLS/SSL protocols so data is unreadable if intercepted.
Token-Based Authentication (OAuth2): Systems verify each other’s identity using secure digital “keys” rather than sharing actual passwords.
Audit Logs: Every data exchange is recorded, so if a discrepancy appears, we can track exactly when and where it happened.
Many older systems lack the REST or GraphQL APIs used today. To integrate these, we use several workarounds:
Custom Wrappers: We build a modern “layer” around the old code to translate its data into a readable format.
Database Integration: Connecting directly to the system’s database (SQL/Oracle) to pull information.
File Transfers (SFTP): As a last resort, using automated secure file exports to sync data at set intervals.
A professional integration is designed to have zero to minimal impact on live operations.
The Sandbox Method: We build and test the entire integration in a “clone” environment first.
Phased Cutover: We move data in small batches rather than all at once. If an error occurs, it affects a tiny fraction of data that can be easily rolled back without stopping your daily work.
Yes, the systems are built for long-term use and can be updated as your business changes over time.
Bradford, West Yorkshire
info@softwavedevelopment.com
Bradford, West Yorkshire
info@softwavedevelopment.com
